Shipments and returns
Delivery policy, Packages are all sent via UK Royal Mail if you have any concerns then please contact me and I can arrange signed for delivery or other service for pretty much everything.
Normally goods are dispatched same day as they are ordered, unless the goods are still a bit of tree or I am not here in which case they are dispatched as soon as I can make them or get home. I will always do my best to get them out to you same or next day.
Returns, well obviously I want you to like the item, so if you don't just post it back within 30 days (14 is better as I won't have so much to look through to find out who you are and refund the money) also wood will be wood, sometimes putting it through the post can cause issues and it may get mangled in a machine or an ornate crack may turn into an actual break. in those cases send me a photo of the damage and we will get it sorted, it's not a drama stuff happens and life is worth more than dealing with hassle...